Terms & Conditions

By contacting us, submitting a consultation request, or engaging our services in any form, you confirm that you have read, understood, and agreed to these Terms & Conditions in their entirety.

You must be at least 18 years of age and have the legal capacity to enter into a binding agreement under Malaysian law. If you are acting on behalf of a third party, you confirm that you are authorised to accept these terms on their behalf.

If you do not agree with any part of these terms, we kindly ask that you refrain from submitting your enquiry or engaging our services, and that you contact us directly to discuss your concerns.

Sahaja Counsel provides legal advisory and representation services in family law matters, including divorce, child custody, child access, and maintenance proceedings, primarily in Kuala Lumpur and across Malaysia where instructed.

Our services are described more fully on our website and may include:

• Gentle Family Consultation (RM 310) — an initial private consultation to outline your situation and discuss available paths forward.
• Custody & Maintenance Support (RM 650) — representation and assistance in custody, access, and maintenance proceedings.
• Complete Family Support Package (RM 1,090) — comprehensive support across a family matter, including mediation, documentation, and representation.

The specific scope of any engagement will be confirmed in a written fee agreement before work commences. We reserve the right to decline instructions at our sole discretion, without obligation to provide a reason.

Our services are available to individuals resident or based in Malaysia. Enquiries from outside Malaysia are welcome, though the scope of representation may be subject to jurisdictional limitations.

To allow us to serve you well, we ask that you:

• Provide full, accurate, and timely information relevant to your matter.
• Promptly supply documents and respond to our requests and correspondence.
• Settle fees in accordance with the agreed fee arrangement.
• Notify us promptly of any change in your circumstances that may affect your matter.
• Treat our staff with courtesy and respect at all times.

You agree not to use our website or services for any unlawful purpose, to provide false or misleading information, or to interfere with the normal operation of our practice.

Providing materially false information to us may give rise to termination of the engagement and potential legal consequences.

All content on our website — including text, graphics, logo, and design — is the property of Sahaja Counsel and is protected by Malaysian copyright law and applicable international conventions.

Legal documents, advice letters, and written work product prepared by the Firm on your behalf become yours for personal use in your matter once fees are paid in full. You may not reproduce or distribute them for commercial purposes without our written consent.

We grant you a limited, non-exclusive, non-transferable licence to access and use our website for personal, non-commercial purposes only. You may not copy, scrape, or redistribute website content without express written permission.

All fees are quoted and payable in Malaysian Ringgit (RM). The applicable fees for each service are set out on our website and confirmed in writing before commencement.

Consultation fees are typically payable prior to or at the time of the appointment. Fees for ongoing matters will be set out in a fee agreement which may include deposits, staged payments, or monthly billing as appropriate.

We accept payment by bank transfer, online transfer, and such other methods as the Firm may offer from time to time. Details will be provided in your invoice.

Our fees do not include court filing fees, process server fees, or other disbursements, which will be communicated to you separately before they are incurred.

Should you wish to discuss payment arrangements, please speak with us before commencing. Consultation fees are not refundable once the consultation has taken place. Refunds for ongoing matters, where applicable, are handled on a case-by-case basis in accordance with your fee agreement and the Legal Profession Act 1976.

We treat everything you share with us as strictly confidential. As a regulated legal practice, we are bound by the Legal Profession (Practice and Etiquette) Rules 1978 and professional obligations of solicitor-client privilege.

We will not disclose your personal information or matter details to third parties except where required by law, a court order, or with your express written consent. Specific data privacy obligations are set out in our Privacy Policy.

Information you provide through our website contact form is treated with the same confidentiality, though we note that the form submission does not, of itself, create a solicitor-client relationship.

The information on our website is provided for general informational purposes only and does not constitute legal advice. No solicitor-client relationship is formed by your reading or using of this website alone.

While we strive to keep website content accurate and current, we make no representation as to its completeness or suitability for your particular circumstances. You should seek specific legal advice before relying on any general information.

Legal outcomes depend on facts, circumstances, and judicial discretion that are outside our control. We cannot and do not make any representation as to the outcome of any matter we handle on your behalf. Any indications of likely outcomes offered by us are expressions of professional opinion only.

To the extent permitted by Malaysian law, our total liability to you in connection with any matter we handle shall not exceed the total fees paid by you to us for that matter.

We shall not be liable for any indirect, consequential, or special losses, including loss of income, loss of opportunity, or emotional distress, arising from our services or the content of our website, except where such liability cannot be excluded by law.

Nothing in these terms excludes or limits our liability for professional negligence, fraud, or any other liability that cannot be excluded under Malaysian law.

Events outside our reasonable control — including court delays, changes in law, or actions of third parties — shall not give rise to liability on our part.

You agree to indemnify and hold harmless Sahaja Counsel, its advocates and solicitors, and staff from and against any claims, losses, or expenses arising out of your breach of these terms, your provision of false or incomplete information, or your misuse of our website or services.

This indemnity survives the termination of any engagement between us.

You may end our engagement at any time by providing us with written notice. You will remain responsible for fees incurred up to the date of termination and for any disbursements already committed on your behalf.

We may, in accordance with our professional obligations and the Legal Profession Act 1976, cease to act for you with reasonable notice. Circumstances in which we may do so include non-payment of fees, instructions that conflict with our professional duties, or a breakdown in the working relationship.

Upon termination, we will return your documents and files to you (or hold them pending your instructions) in accordance with our document retention policy.

Clauses relating to confidentiality, intellectual property, limitation of liability, indemnification, and dispute resolution shall survive the termination of any engagement.

These terms are governed by and construed in accordance with the laws of Malaysia. Any dispute arising out of or in connection with these terms or any engagement between us shall be subject to the exclusive jurisdiction of the courts of Malaysia.

Before commencing any formal proceedings, both parties agree to make a genuine effort to resolve the dispute amicably through direct communication. Please write to us at [email protected] outlining your concern and we will respond within 14 business days.

Where appropriate and agreed upon by both parties, disputes may be referred to mediation under the rules of the Malaysian Mediation Centre before recourse to litigation.

Entire Agreement. These Terms & Conditions, together with any written fee agreement or engagement letter, constitute the entire agreement between you and the Firm with respect to its subject matter and supersede all prior discussions.

Severability. If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Waiver. Our failure to enforce any provision shall not constitute a waiver of our right to enforce it at a later time.

Assignment. You may not assign your rights or obligations under these terms without our prior written consent. We may assign or transfer our obligations as part of a practice restructuring or merger, with prior notice to you.

Notices. Formal notices should be sent in writing by email to [email protected] or by post to our principal address.

We may update these terms from time to time to reflect changes in our practice, applicable law, or regulatory requirements. When we do so, we will update the "Last Updated" date at the top of this page.

Where changes are material, we will endeavour to notify active clients by email. Your continued use of our services or website following the posting of changes constitutes your acceptance of the updated terms.

We recommend reviewing these terms periodically.